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Return Policy
Customers wishing to return merchandise to FishandCamp.com must first call our office and obtain a Return Authorization (RA) number. RA numbers are valid for 30 days from the date of issuance, and must be obtained within 30 days of ship date. Returns will be handled according to the following schedule: Return Condition : FishandCamp.com Return Policy
Defective Upon Shipment : Credit for cost of item(s) or replacement
Refused Delivery : Credit for cost of item(s) minus 15% or $5 restocking fee*
Accepted Delivery : Credit for cost of item(s) minus 15%-100% restocking fee*
Damaged, Missing Parts : Non-Returnable ** FishandCamp.com reserves the right to evaluate product return conditions and assess restocking fees at its own discretion. **
Defective products are eligible for credit or replacement within 30 days of dealer invoice date. Customer must contact FishandCamp.com to obtain an RA number for return shipments. Replacements will be shipped upon receipt of defective merchandise via ground shipment at FishandCamp.coms expense. Return shipping on defective merchandise may be reimbursed up to the original shipping cost of the item. Packages must have RA number written visibly on shipping box with a brief description of the product defect inside. All items must be returned in the original packaging. FishandCamp.com is not responsible for any item not received at its warehouse. Allow 7-10 business days for processing returns. FISHANDCAMP.COM DOES NOT HANDLE REPAIRS.
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